Trust has always been the foundation of The MILES Programs’ relationship with customers. Because you trust us with your financial and personal information, we respect your privacy and take strong action to safeguard that information, including your online sessions. The MILES Program pledges to protect your privacy online by adhering to the practices described below.
We are committed to protecting the confidentiality of your information and online transactions. We use the highest industry standard for online security Secure Sockets Layer (SSL) encryption to secure your online application. This process safeguards your application from intruders. To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online.
The MILES Program is dedicated to protecting your personal information. Only those authorized can access account information. Every effort is made to protect our customers from fraud. We strongly suggest you do not share your Social Security Number or account number with anyone, under any circumstances. If you receive a suspicious looking email, please forward it to .(JavaScript must be enabled to view this email address) or call our Quality Assurance Department toll-free at 1-866-466-4537.
We may keep the contents of email you send us in addition to your contact address and our response. This enables us to respond to your requests and questions. Email sent to us should be used for inquiries that are not sensitive or confidential as regular, non-encrypted Internet email (the email we use on most of the site) is not secure. We will never request you confirm your Social Security Number or Account Numbers or other sensitive information via email.
We will ask for an email address when you set up a new account or service with us. We may use this address to communicate with you regarding our products and services. In addition, certain parts of our site may provide you the opportunity to subscribe to newsletters and alerts by submitting your email address and preferences. You may unsubscribe from our newsletter and marketing alerts at any time by clicking on the “Unsubscribe” link provided in the email.
Occasionally, you may encounter banner ads for MILES products and services on other Internet sites. We may use third party advertising companies to distribute our ads on sites where we’ve paid to advertise. When you click on a MILES banner, it will bring you to our site where the advertised product or service is found. Sometimes these ads contain small graphics or tags in them. These tags capture information such as an IP address, browser type and pages being viewed when a user clicks on an ad so we may track the effectiveness of our advertising. These tags do not capture personal information about you. The vendors we use to distribute our ads are prohibited from using any information collected except to track advertising effectiveness.
At times, we may provide links to sites outside the control of The MILES Program to alert you to products, information and services offered by third parties. Provided links are meant to supplement The MILES Program’s services information or provide other information we believe may be of interest to you. Although we will only provide links to sites we believe are reputable, we do not make any representations concerning the linked sites’ contents or availability. Please note the linked sites may have different privacy and information security policies than The MILES Program. You should review each site’s privacy and information security policies carefully before you enter confidential information onto the site.
Trust has always been the foundation of The MILES Programs' relationship with customers. Because you trust us with your financial and personal information, we respect your privacy. More